xBoox

A page or Category is not visible

xBoox changes navigation and posting options according to Bookkeeping Setup, Business Type, Business Activities, tax settings, account eligibility, and user permission.

Banking pages are missing

Simple Tracking hides Banking, Transfers, Reconcile, Rules, and Journal Entries. Open Business Profile and confirm the saved Bookkeeping Setup. Corporation Workspaces use Bank Account-Based Tracking.

GST/HST reports are missing

GST/HST Summary and Detail are hidden when GST/HST tracking is disabled. Review Business Profile Sales Tax settings.

Home Office, Vehicle, or Rental Property is missing

The corresponding Business Activity must be enabled. Vehicle remains a partial feature and may not provide a complete final workflow.

A Category is missing from a selector

The Category may be:

  • inactive or deleted;
  • a system-calculated parent;
  • non-posting;
  • reserved for a special workflow;
  • part of a disabled Business Activity;
  • incompatible with the current transaction type or money direction.

A settings action is unavailable

Structural changes require the Workspace Owner. A View Only Accountant cannot write transactions; a Transaction Edit Accountant cannot perform Owner-only structural actions.

Route guards prevent access to pages hidden for the current Workspace configuration. Change the applicable saved setting rather than relying on a direct URL.